Terms of service
Terms of Service
Last updated: May 2026
By accessing or purchasing from the Cocoon Collection Co. Shopify store, you agree to the following terms. Please read them carefully before placing an order.
1. Our Products Cocoon Collection Co. sells physical products (books and journals) and digital downloads. Product descriptions are provided in good faith and we do our best to ensure accuracy in sizing, format, and content details.
2. Orders and Payment All prices are listed in Australian dollars unless otherwise stated. We reserve the right to cancel or refuse any order at our discretion. Payment is processed securely through Shopify's payment system.
3. Digital Products Digital products are available for immediate download upon purchase. All digital sales are final. By purchasing a digital product you agree not to reproduce, redistribute, or resell the files in any form.
4. Physical Products We ship Australia wide and internationally. Delivery timeframes are estimates only and may vary. Cocoon Collection Co. is not responsible for delays caused by postal services or customs processes.
5. Returns Please refer to our Returns Policy for full details on returns and exchanges for physical products.
6. Intellectual Property All content, designs, and products available through this store are the intellectual property of Cocoon Collection Co. and may not be reproduced without written permission.
7. Limitation of Liability To the extent permitted by Australian Consumer Law, Cocoon Collection Co. is not liable for any indirect or consequential loss arising from the use of our products.
8. Your Privacy We collect and store personal information for the purpose of fulfilling your order. We do not sell or share your data with third parties. For full details, please refer to our Privacy Policy.
9. Governing Law These terms are governed by the laws of South Australia, Australia.
10. Contact For any questions relating to these terms, please contact us at joelie@cocooncollectionco.com.au